FREQUENTLY ASKED QUESTIONS
Q: What are the pool hours?
Hours may vary depending on time of year. Please visit our Calendar page for the latest schedule.
Q: What are the pool rules and health policies?
You can find the pool rules by visiting our Pool Rules page. The health policies are located at our Health Policies page.
Q: Can members bring guests to the pool?
Yes. Guests are welcome and encouraged to visit our club as long as they are accompanied by a club member during their time of visit. Daily guest fees are $5.00 per individual guest and/or $8.00 per guest family. Please visit our Guest Policy page for additional information.
Q: How do club members rent the swim club for parties?
Members can rent out the cabanas for birthday parties, pool parties or other special occasions. Please visit our Cabana Rental page to make your reservations today.
Q: What is the role of the lifeguards?
The team of lifeguards are responsible for the general safety members and guests, as well as ensuring the highest water quality in the pool. They are on the lifeguard stand from the top of each hour with a 10 minute break each hour to test the water quality and answer questions from members and guests. When the whistle blows at 10 till the top of the hour, all members and guests under the age of 18 must exit the water for a break. Adults are allowed to be in the pool during these breaks.
Our lifeguards are NOT baby-sitters. Inappropriate behavior from minors and adults will not be tolerated. Parents of young children must keep a close watch on their children in and around the pool grounds.
Q: Who runs the pool and how can I help?
NRSC is run by a Volunteer Board. The volunteer Board Members pay full membership fees, swim team dues and pay for concessions like all other members.
Board members all invest significant time into maintaining NRSC's facility and website, coordinating with vendors, managing the club budget and finances, planning and coordinating marketing and membership initiatives, organizing the purchase and stocking of concessions, organizing and running member events and communicating with the membership base.
The NRSC Board truly needs the help of all members with all aspects of the member experience. Volunteers are especially needed to help run the various social events throughout the season, and with ongoing facility maintenance and improvements. The NRSC Board would love to leverage your talents or areas of expertise as they apply to the needs of the club and the goal of enhancing the overall member experience at NRSC. Email us to inquire how you can get involved: email@example.com.
Q: What is the process to use the grills?
The grill is available to all members on a first-come, first-serve basis. Once lit, please stay close to the grill to ensure the safety of fellow club members. Please turn off the gas tank when you have finished with the grill.
Q: Are glass containers allowed in the club?
No glass of any kind is allowed in the pool area. If you have refreshments that are in a glass container, please exit the grounds and pour or transfer your contents into a plastic cup or container to bring into the pool area.
Q: How do I reserve a table or chairs around the pool area?
Chairs, tables and loungers are available on a first-come, first-serve basis. The Cabanas can be rented for birthday or special events. (Please see the 'Rentals' Page)
Q: What are NRSC's definitions of family, couple, and single memberships?
* Family: No more than two (2) adults and any dependent children under the age of 22 of whom the adults have legal guardianship for and are residing together as a single family/ financial household unit.
* Couple: two (2) adults residing together as one family/ financial household unit.
* Single person: one (1) adult who is 18 years of age or older.
Q: How do I complete the registration process after I already paid for the membership online?
Our payment processor may not have redirected you back to our website after the payment confirmation screen. Please click here to contact us.